Bring the latest and most innovative thinking in the field of Customer Management to your next event.
The world’s economies have increasingly become dominated by service – focused businesses. But many of the management tools and techniques in use are no longer sufficient to tackle the organizational challenges we face.
Doug Leather, CEO of the leading Customer Management Consulting firm, REAP Consulting (Pty) Ltd is a Customer Management specialist, a visionary keynoter, facilitator and an innovator.
If you’re looking to gain strategic and operational knowledge as to how globally leading organizations generate additional profits through sound Customer Management and Customer Experience Management principles, then look no further. Unlock unrealized value by making Customer Management capability a recognized competency in your organisation